Most of the designs on the garments sold by DMV Imprints are
printed using a Direct to Garment printing, or DTG. This is almost like using a
printer to print the design directly onto the fabric, which then soaks up the
ink so the design and ink become part of the garment.
This process leaves a smoother feel and allows for greater details
and color choices than other processes.
The ink used in DTG printing is eco-friendly, water-based inks.
When unpacking a new shirt or hoodie with a Direct to
Garment (DTG) print, you might notice a vinegar-like smell or an off-white
residue. Don't worry, that's not unusual - it's from a fixation agent applied
during the printing process and it's not permanent.
Fixation agent (sometimes known as pre-treatment) is used
for all DTG prints across the industry. It helps the ink bond with the fabric,
and without it, the ink would flake off the garment.
The solution is simply to wash the garment! Neither the
residue nor the smell is permanent and both should go away after one wash.
All products are made to order just for you! Most items are
printed and shipped within 2-7 business days. Then you should add shipping
times on top of that.
Speed and shipping rates depend on the product types ordered,
where they are being shipped to, and the shipping option/service you choose at
Checkout. We use the most reliable and affordable carrier for each shipment to
pass the savings on to you!
Some products might be shipped separately because they are
Shipments outside of the United States may incur customs fees. The
fee may vary depending on order value, country limits, etc. and the customer is
responsible for these fees.
We try to do our best to minimize waste in packaging and
source eco-friendly packaging materials. Many of our packaging materials are
either recyclable or biodegradable. Bubble wraps are made from a minimum of 15%
recycled plastic and 10% post-consumer content. Our kraft tubes are made from
70-100% post-consumer recycled content and 0-30% secondary recycled content.
If your address is incorrect or considered insufficient by the courier or
delivery company, the shipment may be returned to our facility. Customers will
be liable for reshipment costs once we have confirmed an updated address with